Terms & Conditions
Please read these Terms and Conditions carefully before using Ugofly Travels & Tours Ltd services.
1. Acceptance of Terms
By accessing and using Ugofly Travels & Tours Ltd services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree, please refrain from using our services.
2. Services Provided
Ugofly Travels & Tours Ltd provides travel-related services including flight bookings, hotel reservations, tour packages, and visa assistance. We act as an intermediary between clients and third-party service providers.
3. Booking & Payment
All bookings are subject to availability and confirmation. Full payment must be received before ticket issuance or reservation confirmation. Prices may change without notice until payment is completed.
4. Cancellations & Refunds
Cancellation and refund policies are governed by the rules of the respective airline, hotel, or travel provider. Administrative and service charges may apply. Refund processing times depend on third-party providers.
5. Travel Documentation
Clients are responsible for ensuring they possess valid passports, visas, and any required travel documentation. Ugofly is not liable for denied boarding or entry due to incomplete or invalid documents.
6. Limitation of Liability
Ugofly Travels & Tours Ltd shall not be held liable for delays, cancellations, accidents, loss, injury, or damages caused by third-party travel providers. Our liability is limited to the value of the service fee paid to us.
7. Changes to Terms
Ugofly reserves the right to modify these Terms and Conditions at any time. Updated terms will be posted on this page and will take effect immediately upon publication.
8. Governing Law
These Terms and Conditions shall be governed and interpreted in accordance with the laws of the Federal Republic of Nigeria.
Need Clarification On Our Terms?
Our support team is available to explain any of our policies before you proceed with booking.